Research insights that move your product forward

Insight Studios helps startups build better products through fast, actionable user research. We partner with early-stage teams to uncover user needs, validate ideas, and drive smarter product decisions. With over 10 years of experience in AI, healthcare, e-commerce, and enterprise technology, we turn user insights into business breakthroughs.

Hi, my name is Eileen!

I am a seasoned user researcher specializing in healthcare, enterprise software, and communication technology. I have led user research initiatives that shaped scalable enterprise solutions at McKinsey & Company, improved healthcare access through intuitive tools at Northwell Health, informed innovative Medicare and Medicaid products at Humana, and optimized AI-driven customer support and operations at Twilio. Across these roles, I have driven impactful, user-centered research that translates into strategic product decisions. With a foundation in Human-Computer Interaction and financial accounting, and over a decade of experience in the tech industry, I bring a thoughtful, data-informed approach to uncovering user needs, reducing product risk, and delivering meaningful business outcomes.

My background

  • User Research Expertise: 10+ years helping startups, health tech unicorns, and Fortune 50 companies build products users love.

  • Strategic Insights: I uncover user needs, validate ideas, and identify opportunities to improve product-market fit.

  • Flexible Engagements: From quick sprints to ongoing research partnerships, I tailor services to fit your product stage.

  • Actionable Deliverables: Clear reports, user journey maps, personas, and research deliverables that drive decisions.

  • Fast, Collaborative Process: Designed for speed without sacrificing depth so you can move forward confidently.

What I offer

My research process

Align

I work with you to define your research goals, target users, and success outcomes.

Gather

I recruit participants and collect insights through interviews or studies.

Synthesize

I analyze data to uncover patterns, needs, and opportunities.

Deliver

You get a clear, actionable insights ready for immediate use.

My experience

  • University of Pennsylvania
  • GfK
  • Humana
  • McKinsey & Company
  • Northwell Health
  • Twilio
  • Cofactor

Let’s build together!

Ready to take your company to the next level?

Fill out a few details, and I’ll be in touch soon to explore how we can bring your vision to life.

I’m excited to connect!